Use Cases --- CRM Integration
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Customer wanted to integrate their existing databases with a new CRM program, while
maintaining a customized degree of flexibility.
This customer had a unique requirement. They wanted to fully integrate their current
client database with a new CRM system, but wanted to maintain certain separations
within the data. As an ongoing project, the customer would need a professional who
could maintain this new CRM implementation.
Sysnet Technology Solutions placed a professional with this customer in order to
both correctly implement the desired CRM configurations, but also maintain those
systems as per the customer requirements. This integration proceeded quickly and
smoothly, maintaining access to the entire client database without interruption.
Having this professional on board allowed the customer to attain the desired CRM
configuration, and ultimately their database of clients grew and improved. The Sysnet
professional remained on board to maintain that CRM configuration and continue improving
the client database.
Sysnet Technology Solutions works hand in hand with Astir IT Solutions and Astir
Analytics to offer a comprehensive suite of services to our clients from the Astir
Family of Companies.